Antriksh Travel’s Commitment to Privacy and Data Protection

Introduction

At Antriksh Travel, we recognize that the protection of your privacy and personal data is of utmost importance. We are dedicated to upholding the highest standards to ensure the confidentiality, integrity, and security of your personally identifiable information (PII) across our digital platforms. This comprehensive privacy policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information. By accessing and using our website and services, you agree to the terms outlined in this policy.

Overview of Privacy Commitment

Our commitment to privacy is reflected in our meticulous approach to handling your personal data. We adhere to stringent standards and practices to ensure that your information is safeguarded against unauthorized access, disclosure, or misuse. Our privacy practices are designed to comply with relevant legal and regulatory requirements, ensuring that your rights are protected throughout your interactions with Antriksh Travel.

Collection of Personal Information

Types of Information Collected

To provide you with personalized services and enhance your experience, Antriksh Travel may collect various types of personal information, including but not limited to:

  • Personal Identifiers: Such as your name, address, email address, and telephone number.
  • Payment Information: Including credit card details, billing address, and other financial information necessary for processing transactions.
  • Travel Preferences: Details related to your travel plans, preferences, and interests.
  • Technical Data: Information about your device, IP address, browser type, and operating system.

Methods of Collection

We may collect personal information through several methods:

  • Online Forms: When you fill out forms on our website to book tours, request information, or subscribe to newsletters.
  • Cookies and Tracking Technologies: As detailed in the section on cookies, we use these technologies to enhance your browsing experience and collect data on how you interact with our site.
  • Customer Service Interactions: Information gathered through your communications with our customer service team, including support requests and feedback.
  • Transactional Data: Information related to your bookings, payments, and other transactions with Antriksh Travel.

Use of Personal Information

Purpose of Data Collection

We use the personal information we collect for various purposes, including:

  • Service Provision: To process your bookings, manage your travel arrangements, and deliver the services you have requested.
  • Customer Support: To respond to your inquiries, address any issues, and provide assistance with your travel plans.
  • Personalization: To tailor our services and communications to better suit your preferences and interests.
  • Marketing and Promotions: To inform you about special offers, promotions, and updates related to our services, provided you have opted in to receive such communications.
  • Transaction Processing: To process payments and manage financial transactions securely.
  • Legal Compliance: To comply with legal and regulatory requirements, including fraud prevention and dispute resolution.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations, resolution of disputes, and enforcement of our agreements. Once your data is no longer required for these purposes, we will securely delete or anonymize it.

Use of Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files that are placed on your device when you visit our website. They are used to enhance your browsing experience by storing preferences, tracking your activities, and remembering your login information.

Types of Cookies We Use

  • Essential Cookies: Necessary for the functioning of our website and services. They enable you to navigate the site and use its features.
  • Performance Cookies: Collect information about how you use our website, such as the pages you visit and any errors encountered. This helps us improve site performance and user experience.
  • Functional Cookies: Allow us to remember your preferences and settings, such as language and region, for a more personalized experience.
  • Targeting Cookies: Used to deliver advertisements relevant to your interests and to measure the effectiveness of our marketing campaigns.

Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to control cookies through their settings preferences. You can choose to accept or reject cookies or receive notifications when cookies are sent to your device. Please note that disabling cookies may affect your ability to use certain features of our website.

Disclosure of Personal Information

Sharing with Third Parties

Antriksh Travel may share your personal information with third parties under the following circumstances:

  • Service Providers: We may engage third-party service providers to perform functions on our behalf, such as payment processing, data analysis, email delivery, and customer support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
  • Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such changes and how they may affect your data.
  • Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to lawful requests from government authorities, enforcing our agreements, and protecting our rights or those of others.
  • Protection of Rights: We may disclose your information if necessary to prevent fraud, investigate potential violations of our policies, or protect the safety and security of our users.

Data Security Measures

We implement a range of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: We use encryption technologies to secure sensitive information during transmission and storage.
  • Access Controls: Only authorized personnel have access to your personal information, and we enforce strict access controls to prevent unauthorized access.
  • Secure Servers: Our servers are hosted in secure data centers with robust physical and technical safeguards.
  • Regular Audits: We conduct regular audits and assessments to evaluate the effectiveness of our security measures and identify potential vulnerabilities.

Your Rights and Choices

Access and Correction

You have the right to access and correct your personal information. If you wish to review or update the information we hold about you, please contact us using the information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Opting Out of Marketing Communications

If you prefer not to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions included in our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your bookings and account.

Data Deletion

You may request the deletion of your personal information if it is no longer necessary for the purposes for which it was collected, if you withdraw your consent, or if you believe that your data has been unlawfully processed. We will review your request and take appropriate action in accordance with applicable laws and regulations.

Policy Updates

Changes to the Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Notification of Changes

We will notify you of significant changes to this privacy policy by posting a prominent notice on our website or by sending you a direct notification, if applicable. Your continued use of our website and services following any changes constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us using the information below:

Antriksh Travel
Customer Support Team

Address :  D-1/C/001, Near Krishnanagar Metro Station, Lko, UP – 226012

Email Address :info@antrikshtravel.com

Phone Number : +91 7317742334

We are committed to addressing your inquiries and resolving any issues within a reasonable timeframe. We aim to respond to all inquiries within five business days.